Touchpad not working windows 11 hp windows 10. All fresh install Touchpad is working in BIOS.

Touchpad not working windows 11 hp windows 10 In the following paragraphs, we will delve deeper into practical solutions aimed at fixing the HP touchpad not working issue. Jul 29, 2019 · After recent upgrade from win 10 1803 to 1903, my touch pad stopped responding at all, however external mouse is working perfectly. Oct 15, 2022 · You should downgrade to Windows 10 because Windows 11 has not been officially tested and released by <HP> and there are no drivers available. I tried the HP PC Hardware Diagnostics but it wasn't really helpful either. Adjust touchpad settings: Try increasing sensitivity under Settings > Bluetooth & devices > Touchpad. OS version - Windows 11 version 22H2 (64-bi t) 5. I bought laptop with preinstalled windows 11 on it, but I don't like it, so I created via media creation tool - usb boot flash with last windows 10 (21H2). Also, update the BIOS and touchpad drivers using HP support assistant if the issue persists. Are they available? My touch pad doesn't work. HP Pavilion x360 14 Convertible PC 14-dy0000; Windows 11 23H2; Driver I2C H2C version: 10. Select View, then Show Hidden Devices (use Alt + V to select the View tab menu, use down arrow to move to the menu option, and Enter to select). If your touchpad is not working on Windows 11 version 23H2 and you suspect that the driver is not supported, here are several steps to resolve the issue: Jul 10, 2024 · Hi, My touchpad is not working, I'm using . Windows settings - 8455161 Jul 25, 2017 · Thank you for joining HP Forums. I was not able to roll back my version of Windows. Whenever, the laptop touchpad is working then this dri Jan 19, 2024 · The “HP laptop touchpad not working Windows 11/10” issue will happen if you disable the touchpad accidentally. Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue: Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) Touchpad stops working randomly. I managed to get a Nov 22, 2023 · I have perform a full operating system re install and right after the re install the keyboard and touchpad working but after the windows update executed automatically it makes the keyboard and touchpad unavailability. Aug 9, 2015 · I have recently performed a Windows 10 64 CLEAN installation on my HP Stream Notebook 11-d007na, with no HP software installed. 35. I tried installing application available on windows store for synaptic touchpad, that fails to install. Jul 6, 2017 · Welcome to HP Forums, this is a great place to get support, find answers and tips. Go to HP’s official support website. It stopped suddenly without any updates. During installation touch pad was disabled, only using usb mouse I can move the cursor. 1) Update the Touchpad driver from the PC maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Click Find. 3085) In the device manager there is an "I2C HID-device" with the following hardware ID: Aug 16, 2021 · TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Latest win verion and all drivers is up to date. the ESC key does work however when starting up and in the BIOS and if I use a boot usb like hirens boot cd, it also works so the hardware itself is fine, it just will not work in windows 10. I understand that the two-finger scrolling feature on the touchpad of your Pavilion dm4 is not working. tried windows up Nov 14, 2019 · Got it. Jan 17, 2023 · Right-click on Synaptics Touchpad and select Properties. Jul 30, 2015 · HP Stream 11 Touchpad Not Working Windows 10 I've just run a clean install of Windows 10 on my HP Stream 11 d001dx and my trackpad isn't being recognized. Jun 10, 2022 · After I upgraded the OS to Windows 11, the touchpad is not working anymore. Touchpad and touchscreen work fine in BIOS and Ubuntu live USB (not a hardware problem). Procedure 2: If the driver version is not the latest, go to HP Customer Support - Products. Dec 25, 2022 · Unfortunately, this only lists drivers for Windows 11, and some of these are not working for Windows 10. I Apr 23, 2023 · I suggest to follow these steps and if that did not work, please let us know: If your touchpad isn’t working at all after upgrading to Windows 10, you’ll need to plug in a USB mouse temporarily to try to fix things. I tried a lot and checked the various site to resolve this issue. Best Tutorial on touchpad not working or laptop touchpad not working If touchpad not working windows 10 or Windows 11 follow this tutorial. Because your touchpad is not working, you have to connect an Mar 29, 2024 · Hello I have asus 14 zenbook laptop and my toucpad constantly stops working and i cant make it enable again. Type msdt. Enable Touchpad in Settings. Both work in the HP Hardware Diagnostics UEFI and BIOS, but once Windows loads the cur Jan 13, 2017 · For more details, please follow the steps suggested in the support document - HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10) - Click here I also need a few details to provide further assistance (if need be): Jul 20, 2023 · my new laptop came with windows 11 , however, i need to downgrade to windows 10 since my main work only supports that os. So here is my issue with more details than the previous ones. Last time i reset my laptop after that it started to work but suddenly it stopped to work again . Then I noticed, trackpoint is not working. In this guide, we’ll walk you through the proven steps to update or reinstall your touchpad drivers in Windows 10 and Windows 11, ensuring you regain full functionality and a smooth user experience. I restarted laptop and then touchpad started working again. Windows 10 doesn't have this automatic function. I understand the issue with your touchpad not working after the Windows 11 update on your HP Pavilion x360 convertible 14t-dy100 could be caused by a conflict or corruption in the touchpad drivers or system settings. I have tried the methods suggested in that article already, however, it doesn't seem like a permanent solution. - 9208358 Nov 21, 2023 · My understanding - for the current session, windows will not try to cut the power even if ELAN touchpad device is not in use and that way touch pad will work for the given session at least. I understand that there where concerns on touchpad working only in safe mode. I rushed to google hoping to find something to help and I stumbled upon a windows Mar 7, 2016 · Just upgraded windows 10 from 8. According to your problem description, this problem may be related to the driver. S. Dec 15, 2023 · Step 2: In the Device Manager, look for Mice and other pointing devices and Human Interface Devices trees and expand the same to see your touchpad’s entry. The fix that worked for me: Go to BIOS > Main and change Touchpad settings from I2C to PS2 then restart your Jul 25, 2019 · Hi, I have bought Spectre 360. . The link is: Download Windows 11 (2) After the ISO file is downloaded, double-click it to open and run “setup. I had contacted HP customer care. Update your touchpad driver. P. 6 inch G9 Notebook PC Software and Driver Downloads | HP® Customer Support . Again I restarted the laptop and it worked again. With Windows 11 the Elan I2C touchpad frequently stops working, which causes the mouse pointer to completely disappear. I have read the same issues in various forums. Also, the touchpad doesn't work on the touchscreen on the laptop. Jul 20, 2024 · Hi, I have a laptop HP ENVY x360 - 13-ag0003ng (Black) product number: 4AX62EA#ABD S/N: [personal info removed] and since I installed windows 11 pro, vertical scrolling with 2 fingers from the touchpad doesn't work, but only works from the touchscreen. I have uninstalled the drivers and when restarted still not working. Feb 19, 2024 · 3. With all of the fixes that are online for repairing the Windows 11 right click not opening context menu none of them worked for me. Mar 19, 2024 · The laptop came without operating system. My HP Stream 11 was acting a bit off after the Windows 10 upgrade, so I finally got around to do a clean install with Windows 10. – Hardware issues – Touchpad is disabled – Interference due to third-party software. However, if your laptop is still under warranty -which you can check here: How To Perform An HP Warranty Check | HP® Tech Takes , and your laptop is under warranty, I would contact HP here: Contacte con soporte Get HP customer support for troubleshooting and fixing issues with your laptop's touchpad, keyboard, mouse, and USB ports. I am sure Hp provided a faulty touch pad driver. Connect an external USB mouse then run the Hardware Troubleshooter: Open Start > Settings > Update & security > Troubleshoot Scroll down Click Hardware and Devices Click Run the Troubleshooter When complete, restart to see if the problem is resolved. Jan 12, 2025 · in my HP laptop touchpad is not working after windows update. Ever since I updated to Windows 11, my touchpad has stopped working randomly. I uninstalled Synaptics drivers and waited for windows to install his own drivers. Check if the touchpad is turned on, if not, turn the button to On under Touchpad. (Ex : If we move the cursor near the search box in browser then cursor automatically disappear. i somehow Aug 11, 2024 · Hi, I am Dave, I will help you with this. When I installed Windows 11, the touchpad and speaker were not working initially. Jun 22, 2024 · If Windows does not find an update, proceed to the next step. 3 Aug 25, 2022 · I've tried all of the basics (uninstall/reinstall, install old drivers [doesn't take], disable/enable, reinstalled Windows TWICE), but recently my touchpad has stopped working while in Windows. i tried everything from updating the drivers form Device manager to installing drivers from Dec 5, 2024 · Thank you very much for your feedback. When it stops working, in the Device Aug 5, 2023 · laptop HP 250 G10 with fresh new Windows 11 (also tried W10) has problem with touchpad. Is it possible to get working Windows 10 drivers for the following? - Synaptics Touchpad: This touchpad is not showing up in Device Manager, but can be seen to be Synaptics Precision Touchpad Filter Driver, via the drivers page HP ENVY 17. I tried everything from my side and Dec 4, 2023 · System Model HP EliteBook 820 G3 . Without any working solution. but changing install did not work as well. thanks a lot. Yesterday I wanted to downgrade to Windows 10, so I removed everything and I installed it, but now the touchpad is not working and the options for the WiFi are not showing. (Code 10) A request for the HID descriptor failed. Alternative way to update Touchpad Driver. Double-tap to turn the Touchpad on, repeat to turn the Touchpad off. Step 1: Press the Windows key + R to open the Run dialog box. sys, disable ELAN from services etc BUT when I do that, my keyboard stops working. Jan 22, 2019 · After a clean install of windows 10 64 bit (was 8. I have updated the drivers. Windows itself installs Synaptic SMBus Touchpad driver. Needless to say, I had many missing driver issues all of which I have solved apart from one. I immediately updated it using the Windows Update setting. There aren't any Windows 10 drivers listed on HPs website for this model. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. Restart your laptop and check if the touchpad works. Welcome to The HP Support Community. Whenever Windows downloads ELAN touchpad driver (etd. I have noticed that I2C HID Device is showing "This device cannot start. 4 Ways to Fix Touchpad Not Working on Windows 11 Fix 1: Run the Hardware and Apr 23, 2022 · I no longer have the three dot right click menu for Windows 11 showing up. Check if the Touchpad is Enabled. sys) from Windows Update, I get BSOD. Dec 15, 2024 · I recently updated my computer to windows 11 and my touchpad scrolling no longer works. ANd if i try to go into the advanced mouse options all it tells me i Jan 30, 2025 · Many HP users who experienced touchpad issues following a Windows update reported that enabling the touchpad from the control panel fixed their problem. I have raised seperate request for this however could not foudn any solution till now . So yes you have come to the right place for fixing your HP touchpad. I noticed when I was doing the install that my touchpad was not working but if I connected an external mouse, it worked. Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty Nov 25, 2023 · If your HP Stream 11 Pro touchpad is not working on Microsoft Windows 10, you can try the following steps to troubleshoot and fix the issue: Check if the Touchpad is Enabled: Sometimes, the touchpad may be accidentally disabled. Unfortunately HP only offers Windows 10 drivers despite my model HP Omen 17-an101na running Windows 11, so there are no updates from HP. I connect a sub mouse and all works fine. Click the Touchpad button to turn the touchpad off or on. Don’t worry, I assure you I will try my best to get this sorted. I checked the device manager and i see " This device cannot start. This issue has persisted now for almost 4 months with the touchpad not working. I tried updating my os from wind Jan 29, 2025 · Roll back to a previous driver: Go to Device Manager > Mice and other pointing devices > Synaptics Touchpad, right-click, and select Properties > Driver > Roll Back Driver. Also tried to hardcode them with no luck. I tried to change name of ETD. Feb 3, 2025 · Hi @ragnar11,. Again after few hours, It stopped working. This sucks as I'm no longer able to scroll using my Jan 8, 2024 · My laptop is hp pavilion x360. It works properly in any Linux distributions but is useful only for pointing in Windows. Because your touchpad is not working, you have to use an external mouse to Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. touchpad all of sudden stopped working. It's been about 2-3 years since A common problem users might confront is the sudden unresponsiveness of the touchpad on their HP laptop running Windows 10 or Windows 11. Aug 6, 2022 · Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. I've tried rebooting, installing a couple different Synaptics drivers, rebooting after each install, tried several things suggested for windows 8 & 7 here in the forums and nothing has worked Apr 14, 2020 · I have a HP Pavilion 14 (ce3004tx) that uses a Synaptics SMBus ClickPad, the pad has been working fine since I got my laptop months ago. Even in BIOS no internal signalling/pointing device is available. If the above method didn’t work, the following method will probably fix the touchpad not scrolling issue. Using windows 10. Hi there, My touch pad stopped working recently. Feb 14, 2025 · Windows should reinstall the correct driver automatically. Use HP Support Assistant for automated driver updates. I cant see touchpad at settings. May 20, 2021 · even when I boot from a USB with Windows 10 to install from scratch, the touchpad does not work within the install menus appear. I'll be glad to help you 🙂 . Let us work together to sort this out. Select the Search icon in the taskbar, type touchpad settings in the search box, and then press enter . For Windows 11 , go to Settings > Bluetooth & devices > Touchpad and open Aug 14, 2024 · Hi @ImpulsiveLove,. ( 1 ) Make backup copies of the most important personal files and data to external <USB hard drive>. Created by Anand Khanse, MVP. Click Start -> Settings -> Devices -> Touchpad to open laptop computer touchpad settings window. Mar 29, 2023 · In the advanced options startup I have not tried the Uninstall Updates or System Restore yet. When i update bios and start the laptop it starts working till the next restart. Apr 8, 2023 · Sometimes 3rd party software can conflict with Mouse and therefore, you may experience Touchpad is not working issue. Looked at support videos and articles. I have updated Windows 10 with all available updates. Refer to this article to know how to restore drivers using HP recovery manager. Scroll down and click Additional mouse options. Or if the HP touchpad driver is outdated, missing, or even corrupted Apr 5, 2020 · Product: HP ENVY Notebook - 15-ae004nia (Touch) (ENERGY STAR) Operating System: Microsoft Windows 10 (64-Bit) Hi, I had a problem of my hp envy laptop touchpad which occurred few days ago. Touchpad suddenly stops working and when I go to driver manager to check whether touchpad driver exists or not, I found that driver automatically got deleted. Dec 13, 2021 · I have been struggling with touchpad issues since I upgraded to Windows 11 on my HP Notebook. Dec 17, 2023 · Check for Windows 11 Compatibility: If your laptop came with Windows 10 and you upgraded it to Windows 11, make sure that the laptop is fully compatible with Windows 11. I can't roll back to Windows 10 since I installed Windows 11 more than 10 days. - 8455154 Jun 6, 2017 · The HP Community is where owners of HP products, like you, volunteer to help each other find solutions. We're thrilled to have the opportunity to assist you and provide a solution. Then, to open Control Panel, type "control" and press Enter. Apr 25, 2024 · To enable the touchpad on Windows 11, use these steps: Use the "Windows key + S" keyboard shortcut to bring up the Windows Search interface. 1. Before it happened -- Laptop was originally on windows 10 and trackpad was working, until update to windows 11 early last year which immediately caused the issue and the trackpad had not been working ever since. While waiting for your response, one of the things you can do is to repair Windows using an ISO. If you are using Windows 10 or older versions, be aware that the visual appearance of your screen may vary slightly, but the steps to perform the task remain consistent. Thank you for posting your query, I'll be more than glad to help you. Aug 30, 2024 · Windows Users: In Windows 10, open Settings > Devices > Touchpad and change Touchpad sensitivity in the drop-down menu. Previously, I was able to disable the touchpad when my HP wireless mouse was present. Feb 19, 2022 · Hello HP Community, I recently purchase a Freedos HP 240 G8 Laptop and installed Windows 10 Pro on it using a USB prepared from windows 10 downloaded from the Microsoft site. I do not want to reset my laptop. I tried following the help you suggested above but i could not find the function "Drag two fingers to scroll". Dec 4, 2024 · TLDR: Touchpad not working, I2C HID device driver responsible for the touchpad has failed and keeps failing for months after driver and windows updates, older drivers do not solve the issue, BIOS tests reveal nothing, BIOS update did nothing, do not know if it is the hardware. I restored BIOS setting but it didnt work. 3. As soon as I came back on Windows 11, it has returned. There is no new driver for Windows 11 in HP web site. Enter your HP computer product name and model number. 41 (or later). To enable it, press the "Fn" key (Function key) along with the key that has a touchpad icon. You mentioned that your computer trackpad does not work and the cursor does not display. The MousePad did not work during any of the setup process. Manually Install the Latest Driver. Enable I2C in BIOS (if disabled) Oct 13, 2020 · Hello, I woke up today and turned on my hp laptop to find out that the cursor isn't showing, and the touchpad isn't working. I have the same issue with my MECER laptop and even went and took it in for a service and fixing , but the funny part is , is the fact that my laptop is almost brand new still but it's already been sent for repairs The new update to Windows 11 is causing a lot of problems for Nov 30, 2024 · Check the function keys (F1 - F12) on your keyboard to see if one of them has a touchpad icon, if one does, try pressing that key or Fn + that key to see if that gets the touchpad working. Welcome to the HP Support Community! Thanks for reaching out about your query regarding Hp Pavillion windows 11 keyboard and touchpad not working!. Dec 22, 2024 · This guide walks you through 14 easy ways to fix a laptop touchpad that’s not working on Windows 10 and Windows 11. Mar 21, 2025 · 9 Ways To Fix HP Touchpad Not Working Issue. It DOES work in the BIOS screen, etc, however. How to fix the touchpad on HP Notebooks running Windows 11 | HP Computers | HP Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. Synaptics Touchpad in Device Manager. Help anyone If your touchpad is not working, here are some things you can try: 1. Jul 31, 2024 · I have an HP Pavilion x360 14-dy1097nr. Jan 1, 2025 · Thank you for your reply. Restart Laptop Nov 2, 2022 · ELAN Touch-pad just doesn't respond to multi-finger gestures in Windows 11. Could occur after Windows Update or upgrade from Win 10 to 11. Since the update, my Synaptics SMbus touchpad doesn't work the way it did before the update. I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. Thank you for posting your query, I will be glad to help you. As the 24H2 version is recent, some manufacturers may not have made available a new compatible version with Windows 11 24H2. It will also be enabled if you remove a detachable keyboard. If the “touchpad not working HP” issue persists, then go on with other solutions. Thank you for your help *Original title: Tuchpad is not working Sep 14, 2022 · Fix 2. Refer to this article to further troubleshoot touchpad issues. Method 5: Enable Touchpad from Settings. I tried going to device manager and updating drivers but it shows that the most current drivers are being used. Jan 26, 2024 · Hi, I just bough a brand new HP 250 G10 Laptop without any OS. Follow the steps below to enable the touchpad from the Control Panel: To open a Run box, press the Windows key + R. Apr 12, 2021 · @BrianMJ. Here are some steps Feb 16, 2018 · Keyboard and TouchPad stopped working after upgrading to windows 10 build 16229. From testing w Aug 28, 2024 · The touchpad of my x360 14-dh17010ng is not working in windows, but is working just fine in the UEFI BIOS and the Boot menu. Trackpoint has started to work, but like @up said, I lose multitouch. What next can i do? May 5, 2022 · And after that my synaptics touchpad stopped working, and the application for the trackpad crashes while I try to open it and then it showed a dialog box saying some other drivers are installed for the touchpad so we are uninstalling synaptics touchpad. Hopefully the touchpad driver is in that package. So, you should try re-enabling the touchpad feature first. A" from HP site. I solved the problem. I downgraded my windows 11 to windows 10, for a week my keyboard and touchpad started working again. Press Windows Key + I then select Devices. Sometimes, it is working but the reason is unknown to me. My solution was, I installed Windows 10 and made all the updates, then it asked me to install Windows 11. As I said, 100% cure is to get HP driver released for Win 11 23H2 or let hardware be replaced by HP (unless they really find the faulty one, which I dont Mar 28, 2019 · If Windows doesn't find a new driver, look for one on the device manufacturer's website and follow their instructions. 9 Best Ways to Fix HP Laptop Touchpad Not Working in Windows 11,10 For your HP Elitebook 840 G6's non-functioning touchpad buttons post-Windows 11 install, download specific touchpad and keyboard drivers from the HP support website. Then choose Additional Settings which opens the Mouse properties box. Jun 19, 2024 · The screenshots in this post are captured from a Windows 11 operating system. OS = Windows 11 22H2 (Build 22621. btw, since we did a fresh install of windows 10. i was able to except the touchpad does not work tried almost all drivers from hp support to no avail. it's very difficult to see the cursor. If the issue persists after turning it on, move to the next solution. Reinstall the driver: Even if Windows 11 drivers aren’t available, a Apr 7, 2020 · the keyboard and touchpad are not working in windows 10 on this laptop and its driving me nuts, nothing seems to fix it. As I understand you are not able to scroll with two fingers on the touchpad, No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: Which Operating System are you using with your computer? is it win7? Jul 15, 2019 · Hello, I have the same problem on my HP 840 G3. I tried the whole sequence on the HP Troubleshooting Guide for both Keyboard and TouchPad and nothing solved the problem on Windows. Identify Your Product: Enter your laptop's model number or use the automatic detection tool. !!! The drivers are all updated. Jan 15, 2021 · Uninstall the touchpad drivers from the device manager and install touchpad drivers using HP recovery manager and check if it helps. for users, who mb have same problem and want to save Windows 10: - drivers for W11 for this model - don't work - drivers for W10 for other models (for example G8) - don't work Aug 23, 2022 · The Windows 11 touchpad not working often occurs after a user makes a Windows 11 update. In light of these potential causes, users must be familiar with methods to address and resolve touchpad issues on their HP devices. (3) Under the “Install Windows 11” screen, select “Change how the installer downloads updates”. 2. Download and install the latest driver. Occurs mostly in Windows 10/11. After the update, everythin Jun 4, 2020 · Hi Steve&Emma, Thank you for bringing this concern to us, my name is Anthony I am an Independent Advisor and a Windows 10 OS user like you. exe -id For more information, see HP PCs - Updating drivers using Windows update (Windows 11, 10). Ways to Fix Touchpad Not Working on Windows Laptop Why Is My Laptop Touchpad Not Working? Feb 21, 2025 · If you’ve noticed your touchpad isn’t responding, chances are it’s a driver issue. Press Windows key + X Feb 18, 2021 · I reviewed your post and I understand that the touchpad is not working on the computer. Press Windows + I to open Settings. - 8959829 Need Windows 11 help? Oct 31, 2023 · I had to reinstall windows for a HP 250 G9 6Q947ES which initially had Windows 11, I wanted to install windows 10, as I don't like windows 11, i downloaded media creation tool to my usb, configured bios to boot from usb, as soon as the windows 10 installation came up I could not use the trackpad, i was thinking maybe its because I had an Jul 4, 2024 · Reasons for Touchpad not working – Outdated touchpad driver – Certain keys are causing the HP laptop to get stuck. The two finger scroll function was working until I upgraded my PC from windows 10 to 11 yesterday. Everything works great now except the touchpad does not work at all. Check touchpad settings in Windows Settings and ensure it's enabled. Obviously, if you have removed the keyboard, you won't be trying to use the touchpad. What I suggest you do is to download and install the applicable Windows driver pack for your notebook. 1 the touchpad was working just fine but when i updated it to windiws 10 the touchpad stopped working completely. The Touchpad software installs a tab onto it - usually the last one - that should have more settings to check, including a checkbox to Disable Touchpad when USB pointing device is attached. No tab/option showing in mouse settings for the touch pa Dec 21, 2023 · Hello, I have an HP Pavillion 15-inch gaming laptop. Below is the support page for your laptop, from the 'Driver-Keyboard, Mouse and Input Devices (5)' section, try installing each of the two Elan touchpad drivers that HP provide for your laptop to see if either one will get your touchpad working. What I've tried: Uninstall the I2C HID device in device manager and restart laptop -- reappears afterward Sep 2, 2024 · Both keyboard and touchpad work fine in BIOS (so isn't a hardware issue). exe”. Send me the full make and model of your laptop. I was reinstalling windows, and installed Synaptics drivers "19. I am also using Windows 10 pc. Is sometimes present even after a clean OS install. For information on how to reinstall drivers using Device Manager, see the following article: Reinstall a device driver. 1 and touch pad worked fine) the touch pad no longer works. The touchpad driver for win11 23h2 64 bit is not available. Jul 28, 2023 · If the touchpad of your HP Victus laptop is not working, there are several troubleshooting steps you can try to resolve the issue. 5. 70 Rev. – Switching between Tablet and laptop mode. I can click on something and that works but scrolling and swiping does not. Navigate to Bluetooth & devices > Touchpad. To do this, simply double-tap the upper-left corner of the touchpad. Tried driverspack software but still Aug 13, 2022 · I need to replace the drivers for Synaptics SMBus Touchpad and Mouse. HP ProBook 450 15. From the past few months my touchpad is not properly working, i. Restart your device and Windows will attempt to reinstall the Jul 31, 2022 · Hello, everyone. in settings, the device is not present. Is sometimes fixed temporarily but keeps reoccurring. Nov 18, 2023 · Product - HP-14s OS - Windows 11. Feb 19, 2017 · When i was using my hp stream 11 in windows 8. Jun 30, 2023 · I was forced to downgrade my laptop to Windows 10 to support a certain kind of engineering software. I have tried all the solutions from reinstalling windows to applying every update. Step 3: Perform a right-click on the touchpad’s entry and click the Uninstall device option. In This Video You Will Find How To Fix Hp Laptop Touchpad Not Working In Windows 11 / 10 ️. 2 If that was not the problem, the best option is to go to the support page for your laptop on the HP website, then from there, download and re-install the Apr 11, 2022 · There was a recent update to windows10 from version 20H1 to 21H2. Jan 3, 2023 · 2. Oct 27, 2015 · Problem: Touchpad does not work. If you are having this annoying issue, this guide will show you methods to diagnose and fix the problem of the HP touchpad not functioning. Have tried the driver from the HP site. This issue could occur if the TouchPad gestures are not enabled. I tried to boot from usb with 4in1 diag tool where touchpad test successfully passed so it's not a hardware problem but Windows and HP drivers. I installed genuine windows 11 pro 64 bit version 23h2. I didn't observe the issue when I went back to Windows 10 for a few days. (Code 10)" in the device manager. 1 last night after finally getting my laptop running again (has broken 2 times with maybe a years worth of use) and now my touch pad isnt working. Enter your model HP Notebook - 14s-cr2000tu. This is what it shows in the Device Manager. ; Search for Touchpad. I have now downgraded to Windows 10 because I find it Nov 13, 2022 · Below is the support page for your laptop on the HP website, set the OS version to 2004, then open the Keyboard, Mouse and Input Devices section, you should be able to install the recommended HP touchpad driver from there. Device settings Next, click Start > Settings > Devices > Mouse & touchpad. After doing the automatic installation, I installed all the drivers myself and use them without any problems. Check the HP website for compatibility information and any specific drivers required for Windows 11. 4. Oct 13, 2024 · Touchpad not working in windows. 22621. Even though in diagnostics the touchpad works perfectly there must be a fault somewhere preventing the touchpad being recognised when in windows OS and even when booting from Feb 25, 2025 · When performing the preceding steps and the touchpad still does not work correctly, you can use a restore point to take the operating system to a time the touchpad worked (in Windows 10, it is called refreshing the operating system). Nov 19, 2024 · Hi @GB115,. Have you checked whether the touchpad is disabled? Meanwhile, I recommend you uninstall the touchpad driver from the device manager and then download and install it from the below link. ️ ️ ️ 𝐌𝐎𝐑𝐄 𝐑𝐄𝐋𝐀𝐓𝐄𝐃 𝐖𝐈𝐍𝐃𝐎𝐖𝐒 𝟏𝟏 Nov 5, 2024 · (1) First download the ISO image file of Windows 11 via the following link. If Touchpad not w Jul 25, 2024 · Hi @Ammy30,. I have tried following remedies, but none of them worked for me. Furthermore, I upgraded it to Windows 11 in 2021 or 2022. Jun 1, 2017 · Normally touchpad and keyboard works fine but when I try to install windows, the first page of windows installation process appears and then my touchpad and keyboard doesn't work. Thank you for posting on HP Support Community. I have been searching online for a solution for a long time now. I installed the windows 10 and 8. Jan 2, 2022 · I have a Lenovo Ideapad 81H7 model and a few days ago I uninstalled my windows 10 and installed the latest windows 11. Do the drivers just not support this or is there something I can do to get gestures to work. But after 7 days, there was an automatic installation of updates and now they are not working again. This issue occurs with re install windows 10 and occurs the same with windows 11. Jun 29, 2024 · I own an HP Victus 15 gaming laptop that originally came with Windows 11. I tried looking for the touchpad features through accessibility or Bluetooth and devices but the scrolling feature is simply not showing up. PC Hardware Diagnostics Tool A slow or frozen computer could be caused by your hardware. On some touchpads, you can turn the Touchpad on or off by double tapping in the upper-left corner of the Touchpad. plz help us Apr 25, 2020 · Windows 10 Home 64 bit (clean install, downloaded the installation iso from Microsoft and ran it off a USB stick) Additional information and things I've tried: Touchpad and touchscreen do not show up in device manager, even with "Show Hidden Devices". likewise when we work with word or LibreOffice document the cursor is disappeared and again it appeared). Touchpad wasn't working. So I installed Windows 11 and everything worked fine. I'm really surprised Microsoft have not fixed this by now, its been a while. thus it stopped working. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you. Feb 23, 2021 · Select the desired touchpad under the Devices list, and then click either Enable to turn on the device. Even if i delete and i try installing driver avilabe at hp for my laptop and window v 1909, Windows installs their default driver. I have tried updating drivers, including optional updated in Windows update, and nothing solves it. I have tried the following things: Mar 11, 2025 · HelloI purchased an HP Pavilion x360 convertible 14-dh1026TX laptop in 2020, initially working on Windows 10. Jun 21, 2022 · If the touchpad driver is not visible in Device Manager: Open Device Manager (use Windows key + S to search for Device Manager). I have uninstalled all updates, but the problem still persists. When using Device Manager to reinstall the touchpad, search for the touchpad in Device Manager under one of the following categories: Jan 7, 2024 · If you find that your HP laptop touchpad is not working on Windows 11/10, use the following solutions to fix the issue. After few May 14, 2024 · Top 9 Ways to Fix Touchpad Gestures Not Working in Windows 10 Windows 10 supports various touchpad (trackpad) gestures. 2506; The main issue is that the device manager shows an I2C HID device issue, (This happens on Windows 11 23H2 but for 22H2 does not appears) Nov 12, 2022 · So I’ve had this problem since the beginning of Windows 10 but I knew my way around and I solved it pretty quickly. This no longer works. " inside I2C hid driver which has a yellow caution symbol below. The touchpad used to stop working before too a couple of times but was always resolved on rebooting or updating the laptop. Aug 1, 2015 · I upgraded my Stream 11 to Windows 10 and now the gestures on the touchpad don't work. I have touchpad issue (not working) frequently. I understand that this problem is causing you trouble. Welcome to HP Support Community. But the problem with this is that the touchpad scroll is not working properly. I have tried out HP support Assistant. it was working fine all day and now it just stopped. Confirm whether the touchpad turned itself off during the installation process. in device manager under HID and mice and other pointing devices tab only HID compliant mouse is seen. Compare the latest drivers available for downlo Dec 2, 2023 · Hey Abdullah! The issue is that my touchpad randomly stopped working after the Windows 11 Update, it's been a long time now since it happened. Again, HP Envy 360x 13-AP0013dx - Windows 11 Feb 18, 2020 · Hi Bill. Nov 17, 2021 · 5) Go to Settings > Devices > Touchpad to go over the Settings. 0. I downloaded official hp drivers from support website but still touchpad driver is not working. Verify touchpad functionality in BIOS/UEFI settings. But I could not make it. This video covers performing resets, updating the drivers, and testing the touchpad through HP PC Hardware Diagnostics. I have carefully read the information and problem description you provided. e; the gesture dont work, the tap to click and click drag doesnt work, even the touchpad buttons dont work quite a few times. In order to Fix HP Touchpad Not Working in Windows 10, you need to perform a clean boot in your PC and diagnose the issue step by step. Download the Latest Drivers from HP Support. In this HP forum but also with other manufacturers like Lenovo or Asus. All the HP Support solutions including resetting the machine and even touchpad replacement have failed. Look for Touchpad / I2C HID drivers. ; Press the Enter key if the Jan 22, 2024 · Omen 15-dc0003nx , synaptics touchpad driver not working, I installed all the drivers from hp drivers portal but of no use. Recently the gestures in Windows 10 stopped working (two-finger scroll, three-finger swipe to switch apps, etc) but the move and click functions are fine. 6. It sounds like the touchpad driver may not have been reinstalled properly after your Windows 10 Pro reinstallation. I don’t want to have to redownload every thing. 19. The system might at times shut itself off during installation. Nov 11, 2023 · I am also facing same problem since 3-11-2023 I2C HID Device stopped working since then the touch pad is stopped working, i am unable to find this option in windows, below is the event log for the same. Confirm the Synaptics driver is 19. Select Windows 11: Choose Windows 11 64-bit as the operating Jan 29, 2025 · Since your touchpad is not working after installing Windows 11 Pro x64 on your HP Pavilion Power - 15-cb059tx, let’s go through some steps to fix the issue. If that does not work, you must reinstall your operating system. Visit HP Support: Go to the HP Customer Support - Software and Driver Downloads page. 1 touchpad drivers from hp website but still the touchpad is not working. Now, After more than 25 days since May 2, 2023 · For whatever reason, HP does not have any touchpad drivers on the support page for W10 or W11. After successful installation I had m Mar 4, 2022 · How to Fix HP Touchpad Not Working Error? HP laptop touchpad not responding issue may arise from various factors. I hope this will work for you as I know how frustrating it is to have to use keyboard shot cuts to get things done. Reinstalling the touchpad forces the latest drivers to download from Windows Update. Changed the Windows but of no use. -Press Windows key + X -Go to Device Manager -Expand the Human Interface Device or Mice and other pointing device -Look for HID Touchpad driver that was installed -Right click and Update -Look for "Browse my computer for driver Aug 31, 2024 · Thank you so much for help! Installing Windows 11 64-bit is a solve in this situation with non-working touchpad for HP250 G9. For instance, if you haven’t even activated the touchpad or the HP touchpad service, it is natural that your touchpad won’t work on Windows 11, 10, 8, and 7. Install the Latest Touchpad Driver May 19, 2024 · In this case, you can try running the hardware and devices troubleshooter to get the touchpad to work on Windows 11. Aug 22, 2024 · I have an hp probook 640 g1 which runs on Windows 11. Select the Driver tab. If those steps didn't work, try uninstalling your touchpad driver: open Device Manager, right-click (or press and hold) the touchpad driver, and select Uninstall. All fresh install Touchpad is working in BIOS. Jun 5, 2024 · In Windows 11, tablet mode is automatically enabled when you fold a 2-in-1 laptop into the tablet form. It is important to know if your laptop supports this version. However, after installing the drivers from your website, everything started working fine. Whether you have a Dell, HP, Lenovo, or Asus laptop, these fixes will help you get your touchpad back to working condition. 0. Things that I've tried and other information: - I have Google'd Oct 3, 2023 · Hi HP TEAM, Elan Mouse cursor is missing in so many places. Product number: 4AG15UA#ABA Serial number: [Personal Information Removed] Aug 13, 2022 · Hello, About 5 months after purchase, the touchpad on my Pavilion x360 14 (14-dy0000) stopped working. Feb 8, 2024 · The touchpad for my HP Pavilion x360 Conv 14-dy0xxx isn't working. There are a lot of tutorial available on the internet about mouse and keyboard but I didn't get a single tutorial about laptop touchpad and keyboard. There is no hardware problem. Here's the steps you can try. I have tried touch pad lock/unlock by tapping on top left corner, no reponce. Ensure the Touchpad toggle is turned ON. Doesn't work and drivers from support portal are not recognized by Windows. Apr 25, 2023 · Now let’s checkout a couple advanced methods, which will resolve the touchpad scroll not working in windows 11 or Windows 10 issue in almost 95% of the cases. miz tnecf vum oxznpps ygfymx sbzn gfsvn huyup talrtnk qvjysz kqb irmqbv tbak onhrx sqjuxr