Hp laptop touchpad stops working randomly. Question HP Spectre laptop touchpad/screen issue.

Hp laptop touchpad stops working randomly new laptop with touchpad issues out of the box. Another thing is that the pointer moves to right top corner randomly and mouse or touch screen doesn't work. I've been having multiple issues with the mouse/trackpad/touch. HP Envy 14 inch laptop running W11. I sent the notebook off to HP and they repaired it. Touchpad working for 5 mins and stopped again Moreover, When I go to the Hp website to download new driver I can't find Windows 10 option there. It only works for the page/window I am currently on, but will not change back and forth between open windows. I have make your the drivers at up to date. I have the OMEN by HP Laptop 17 and the touchpad is a nightmare. This is a great place to get support, find answers and tips. Sometimes it also happens that the system means the mouse is constantly doing a left press. Mark Topic as New; Return the computer to a software configuration when the TouchPad was working by restoring the system to a time when the touchpad was working correctly. I fixed some minor issues with the function keys, but I can't figure out a problem with the touchpad. Microsoft Windows 10 (64-bit) mouse. If the Touchpad is disabled, your laptop Touchpad stops working. View All (2) Category: Driver; Others; The left button of the mouse pad is not working properly. My touchpad just stops working. Thread starter slicendice1; Start date Dec 26, 2024 Trackpad, and Display Stop Working tanvir_ahmed13; Dec 7, 2024; Laptop Tech Support; Replies 0 Views 2K. It’s a hassle sometimes it works sometimes it doesn’t. After the downgrade, the touchpad st Create an account on the HP Community to personalize your profile and ask a question. Sometimes, power settings can cause peripherals like the keyboard to stop working. It only works again if I reboot my laptop. Windows Updates - 1) In the search box, type and open Windows Updates. I have tried Windows controlers and hp ones and nothing works. it happens totally random like i normally open start menu and scroll, then open start menu again then randomly Save your work and restart the laptop to see if the touchpad starts working again. There has been no system updates or programs installed. For the last few hours my touchpad has stopped working. If I put the laptop on standby and turn it back on, the pad & keyboard rework (but will stop at some point). 2. it always comes back. My touchpad becomes glitchy, sluggish, or stops working altogether when charging either with the official or an aftermarket charger, both when I'm using the laptop and after charging overnight. Randomly, the scroll and other multi-finger gesture options stop working. The touchpad worked a few days ago but randomly stopped. Hello, I have an HP Pavillion 15-inch gaming laptop. I have HP 259 g9 notebook and it had windows 11 installed on it. It works sometimes, when it is working all touchpad functionalities are accessible. View All (5) I have the same question. And I always have been facing with shitty working of the touchpad. I checked the Synaptics touchpad driver, it's the good one. Because of this, I had to force shutdown my laptop Disconnect the unit from the AC Adapter and any other external peripherals connected to the unit. Skip to My HP Pavilion Laptop touchpad had just stopped working today and it does not show up in the device management. Tapping on the touchpad instead of a left-click also doesn't work. 2) Check for updates. Spent close to five hours with HP tech on the phone including a total reset of the machine. I have also Ensure you haven’t disabled the touchpad on your laptop using the function keys. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, Hi, my laptop touchpad stops working randomly every 3-4 days. It only started to work again after restarting the laptop. tanvir Refer to - Touch Screen Stylus Pen Is Inaccurate or Stops Working . Laptop Tech Support Dec 7, 2024. There is generally a dot at when using my touchpad it randomly stops working it freezes and when i normally reset my laptop it doesn't load and when doing a hard reset it works . the ubuntu version im on is ubuntu 24. 04. - 8999286 HP Elitebook 840G5 touchpad stops working randomly in Windows 11. Works again if I restart Options. A recent system-level change may have caused the touchpad to stop working in Windows 11. As the title states, the keyboard on my new HP Envy laptop recently began to stop working at random. There do not appear to be any drivers for it to try downloading and upgrading, they seem to be built in to Windows. During a Windows session, I will have to press Fn-F11 several times, and a system reboot temporarily addresses the touchpad 2 finger scroll gestures stops working randomly Hi, Since I updated to windows 10 2004 update, I have been facing this issue and I cant see any permanent solution other than downgrading the windows which I cant now and also dont want to. The only way I can use the computer is because it was a touchscreen. I've updated the drivers, done all the updates, checked the bios, hard restarted the computer, My touchpad on my laptop will freeze, and the cursor will stop moving or jump around my screen. Press Windows + R, type msconfig, and press Enter. This is what I've been doing to avoid losing work. It's not just the mo My brand new HP Envy x360 touch pad will just stop working at random. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; I did check the HP for the latest driver for my laptop but not helping Was this reply helpful? Yes No. Whilst on the phone they had me uninstall the touchpad driver and bios and then redownload them both. 3 inch Laptop PC 17-cw0000 I have the same issue, mostly after scrolling down and keeping the key pressed, the keyboard just stops working. My keyboard is working fine, it is just my touchpad that has stopped working. It was working all day and then stopped after I got home. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. I also cant find a driver for my window - 9097083. As soon as the driver is updated and I restart the laptop the touchpad becomes dead. If you are able to find Touchpad settings in Bluetooth & Devices , try disabling and re I have recently received my new HP Omen 15 and I am already running into issues with the touchpad: During the Windows 10 installation, the touchpad suddenly stopped working. So when the mou Here are some steps you can try to fix this issue with your HP Envy 17. I have a HP Envy X360 Laptop. Used daily. It got worse and the mouse would move erratically without me touching it as well as tap to click not working for short periods. My click pad stops working randomly. Hibernate the computer with My HP Pavilion Laptop touchpad had just stopped working today and it does not show up in the device management. Reboot does work. A touchpad on any laptop is one of the crucial pieces of hardware that helps users navigate the Operating System's UI. I have an HP ENVY x360 Convertible Laptop PC 13m-bd0023dx. Basically, the issue was that when my finger reaches the left half of the trackpad, it stops working in 1-2 seconds. On some touchpads, you can turn the Has your laptop touchpad stopped working? Thankfully, this frustrating problem is usually easy to fix. I have the touchpad icon always on at the bottom right of my taskbar and its indicators light up when I touch the buttons or move my finger over the pad, it's just that the on screen arrow doesn't do anything. Check touchpad settings: Ensure that the touchpad is enabled in the laptop's settings. Try the steps recommended below. After the Windows installation finished I started browsing on the Internet but the scrolling on the touchpad did not work. I just got a HP Envy 17-j148nr. Press and hold the power button for about 15 seconds. I understand the issue with your touchpad not working after the Windows 11 update on your HP Pavilion x360 I just bought an HP Pavilion dv6-7020us on Monday, and I'm already having problems with it. I know that the touchpad is physically good because it works in the UEFI settings of the machine. I have also run hardware tests multiple times, but it shows no issue in hardware. Same problem reappeared in less than a week. I suggest you update or reinstall the Touchpad driver from Device Manager - Select the Start button, type Device Manager, and select it from the list of results. Options. Welcome to HP Forums. Question HP Spectre laptop touchpad/screen issue. I change the mouse sensitive to high. In most cases, the issue Turn the touchpad off and then on. It doesn't respond very well, it sometimes stops altogether and when you are scrolling it can randomly click on something without me pressing the left button. My laptops touch screen and touchpad just randomly stopped working. Most, if not all, Windows laptops Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. I had to touch the screen in order to use the laptop. Yet the touchpad still randomly stops working. I notice it happens mostly when the laptop is restarted or updated. Create an account on the HP Community to personalize your profile and ask a question. Microsoft Windows 11. My laptop is only a week old, but during this last week, the TouchPad randomly stops working. reinstalling drivers and/or restarting sometimes fixes this, but only temporarily. Keyboard randomly stops working. the computer model i have is a hp stream model 14-cb172wm. All systems working without issues. While i was using my computer, the touchpad randomly stopped working, clicks worked, and i had to plug in an external mouse. I tested the device in the BIOS everything pass. The first being sometimes the trackpad just stops responding, or has very delayed or wonky response. The touchpad randomly either stops working Switching to tablet mode on a Windows touchscreen laptop can disable the touchpad. additionally when I close my laptop sometimes it seems like its registering random inputs There are already number of times that my keyboard, touch screen, and touchpad suddenly stop (out of nowhere). I can only get the left side working again by pressing Fn-F11 twice to cycle the touchpad. The mouse disappears on the screen. Other issues I have - touchscreen stops working and starts working again randomly, speaker goes in and out. 3) If the updates are available, click on install and restart the computer. Did troubleshooting before contacting HP tech support. But suddenly it stops working and doesn't showing the pointer on screen. I'd like to help . Please let me know the way forward. This helps to prevent unwanted input from the touchpad when using the touchscreen. unresponsive. The touchpad suddenly stopped working one day. I restart it through the power button for about four times or more before it starts working again. 5371). I thought that it's not compatible with windows 10 so I upgraded my laptop back on the windows 11 I've been having a lot of issues with my touchpad/clickpad on my new laptop. The clickpad will randomly stop working and will not work again until I've completely restarted the computer, although sometimes if I leave it asleep for a good amount of time it'll fix itself. If by any chance, it stops working, you. Anyone can help? Fix 1: Enable the Touchpad service for your laptop. Disconnect all external devices and unplug the power adapter. HP warranty valid -> Contact HP Support for I am using HP Notebook G7 Notebook and my keyboard and touchpad stops working after sometime and i have to press the power off button or just restart the pc to get them working, the external mouse works fine and this happens after 5 - 10 minutes of switching on the laptop, my spectre 13 laptop touchpad stopped working after windows update, why and how do i restore it - 8996461. Rebooting fixes the problem, but usually for about 5 My two finger touch scroll function stops working randomly. HP warranty valid -> Contact HP Support for service repair . It randomly stops working every few minutes and the only way to start it working again is to use Fn+F7 to turn the pad off and back on again. Regards, Aniket Shukla First time turning on the laptop to set up the windows the keyboard and touchpad wasn't working but i was able it set it up with my wireless mouse and on-screen keyboard after getting to desktop i was able to restart and both worked well after the restart. The side scrolling ability of my Synaptics Touchpad randomly stops, usually a few hours after booting. I think it has something to do with a loose touchpad because when i press on it a lot of times it starts working but after a while of using it again i Once I did this, I tried to use my touchpad so that I could insert my password and nothing happened. Welcome to The HP Support Community. Using an HP Pavilion x360 system running Windows 11. Check Power Settings. I've tried quite a few things to fix it, but for now I'm at a loss. In order to do anything on it now, I have to touch the screen to click websites and things like that. 6 inch 2-in-1 Laptop PC 15-er0000 (23T75AV) Anyway, twice in the last month, my touchpad has stopped working. Machine is one year old. Reconnect the power adapter and turn on your laptop. It was almost impossible to use it, especially if you need to accurately move the cursor or drag something. So you can check and enable the Touchpad on your laptop to fix it. I have updated drivers and it did not fixed it. It gets worse when the laptop is busy. I have had online support from HP a few times now, but the problem keeps Every day when I start my laptop touchpad stops responding and freezes after several restarts and shutdowns it keeps freezing. Sometimes it just starts working and then after a while it stops. I only have this laptop for around a year now, the touchpad started acting up a couple months ago. touchpad. 100. Here are the most common causes of, and fixes for, laptop touchpad problems. Go to Device Manager. I have been having this problem for about a week, and I have tried all of the steps on the Chromebook help page. I understand that the Touchpad keeps freezing randomly. I've tried settings but they haven't changed. This generally happens every couple of days. It says I My HP specter laptop has an issue when using the touchpad or a external mouse. " (2) Reboot (3) Let BIOS be installed until it's completely done ! (4) Install/Update. HP ENVY Laptop 15-ep0098nr Product number 3G675UA#ABA 3rd major problem in 5 months! (time spent on fixing them: 1 week, 1 month, and 1 week so far - 7911052. And after few minutes it starts working like normal. It doesn't do it every time but after 3 or 4 times it does it. I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. Product: HP Spectre x360 13. Solved: my touch pad just stop working guys HP Support recommends installing a specific BIOS update. I suggest you update the Touchpad Driver from Device Manager - In Windows, search for and open Device Manager. the following day the touchpad worked intermittently, then the next day it stopped working altogether. The right side works, but the left side does not. And it won't work until I downgrade that particular driver. " Choose "Search automatically for updated A HP laptop touchpad not working can be caused by a variety of factors, ranging from simple settings adjustments to more complex hardware issues. Even deactivating and activating it again with fn + f11 did not help. Occasionally, a hard reset gets it going again. I reinstalled the drivers, but it didn’t work. E: 17. Product: HP Pavilion x360 15. I've just received my brand new Omen 16 laptop, and the left half of my trackpad stops working randomly, but the right side works - 8504762. Press and hold down both the power button and mute button together Make sure your touchpad is enabled by using the shortcut Fn + F7 (It could be different depending on your notebook model so make sure you google it). The touch screen has started to stop working (last couple of days). Let's also check if there are services that's conflicting with your touchpad. 5 inch 2-in-1 Laptop PC 14-ef0000 (3Y837AV) Operating System: Microsoft Windows 11 2. Mark Topic as New; I did check the HP for the latest driver for my My laptop is 15s series, 11th gen i5 1tb. Expand Keyboards and right-click on your laptop's keyboard device. I Hi @GB115,. This is now quite frustrating. ub6424. Intel Management Engine Interface (MEI) Driver. A few days ago I had to reset the OS (reinstall Windows) on my laptop, and although everything went well and the first night was fine, the next day I had this issue. I have updated the laptop with current drive. The touchpad depresses, but nothing happens. Once in a while, a restart will have it working, but within minutes, it randomly freezes again. 3" laptop running Windows 11 Pro. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Hp envy 4060 i9-13900H touch screen laptop. I have tried to uninstall the driver an I've just received my brand new Omen 16 laptop, and the left half of my trackpad stops working randomly, but the right side works perfectly. I've had to use a mouse, but once even that froze. My HP laptop Touchscreen suddenly stopped working. If I press the caps lock key, the pad stops working (and also the keyboard). - In the list of devices, look for Mice and other pointing device, expand the I own HP Victus 16 laptop for more than year. 10,592 820 527 1,716 Level 12 ‎04-22 Check the results for any issues with the touchpad or other components. I have tried all the recommended solutions multiple times, it doesn't work. After about 5 - 10 minutes, my touchpad and/or mouse will not work. I´m tired of this. A slow or frozen computer could be Hi, have a HP Envyx360 and have been having an issue with the keyboard and touchpad working. Thank you for posting your query, I will be glad to help you. On most HP laptops, you can access the touchpad settings by going to "Control Panel" > "Mouse" > "Touchpad" tab. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Please see details of my My acer nitro 5's touch pad randomly stopedd working around 3 weeks ago for the first time. Restarting my laptop fixes it for awhile, but eventually it'll go down again and I'll have to restart it again (usually after Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. I have made alot of search and I can't fix it. HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. Was told this fixes 99. 1 REPLY 1. but not its completely stopped working, I tried to install the bios again last night. Microsoft even went to HP website My touch pad randomly stops working and the window in which I am working automatically scrolls up to the top and then it do not respond to any other HP Pavilion Laptop 15-cc134tx. HP warranty expired: Hi! I hope someone can help, I've searched for the answer myself multiple times but nothing seems to help. It remains glitchy until I give up for a few hours, then come back to it brand new laptop (acerswift ultra5) and my touchpad keeps stopping like it will work for a while then just randomly stop working for a few seconds i cant click or move it around then will just start working again it happens quiet a bit within a minute of using my laptop. I am currently using an external mouse which works. The following day my touchpad stops working The touchpad just goes in and out. - Look for Mice and Other Pointing devices and expand the List - Look for Touchpad driver then right-click it, and select Update Driver. Description: Device ACPI\SYN327B\4&4b7cf27&0 had a problem starting. 9% of the problem. 2108. But it only worked temporarily and still my laptops touchpad stops working randomly until I reinstall the drivers and restart the computer. The touchpad has suddenly stopped working. I tried to update drivers, but it is not showing touchpad option. If the issue persists after all these steps: Touchpad Hardware Failure: It’s possible the touchpad or the touchscreen is starting to fail physically, especially if the cursor randomly appears and disappears or the touchpad stops working entirely. While I am using the laptop the keyboard or touchpad (but never both at the same time) will randomly stop working and I will need to restart the laptop in order to get them to work again. Ever since I updated to Windows 11, my touchpad has stopped working randomly. In Windows 11, tablet mode is automatically HP Elitebook 840G5 touchpad stops working randomly in Window HP Elitebook 840G5 touchpad stops working randomly in Windows 11. Select Properties and then the Power HP Envy 17. I need to hit escape and then it appears to work again for a very short while. Make sure the touchpad is enabled, and you can also adjust . When trying to move the mouse using the touchpad it will work but then lag or randomly stop and make random selections and open random windows or click links when I am not even touching the buttons, simply trying to move the mouse. HP Notebook 15-db1068au. My keyboard will randomly stop working if I use the arrow keys. Operating System: Windows 10 (Upgraded from 8) Hello, I keep having problems with my touchpad. I have enable and unable and nothing. I have restarted my laptop multiple times, wiped off the keyboard 7 times with alcohol wipe After the installation of Windows 10, everything works fine until this particular update of Synaptics touchpad driver. Every so often, the left touchpad button stops working. Not sure if I clicked something by mistake, my cat walked on the buttons or what. If I try to open Synaptics Touchpad App it doesn't open at the moment. Why is the Touchpad on My HP Laptop Not Working? On The touch pad stops working sometimes, recently faced this issue since I bought the laptop a year ago. My HP laptop's touchpad randomly becomes unresponsive, but when it is, it still moves the cursor with an external mouse. 1053 Rev. I recently purchased a HP pavilion x360 convertible laptop. I will never buy another HP Envy or any other HP product again!!!!! The touchpad intermittently stops working. I don´t know how to correct it. Starts and stops randomly and no matter the HP diagnosis tool never detected any problem. I have also contacted Microsoft and they tried troubleshooting it but it did not work. Control Panel -> Hardware & Sound -> Power Options -> Change Plan Settings (of current selected plan) -> Change Advanced Power Right-click on your touchpad device (it might be listed as "Synaptics" or "HID-compliant mouse") and select "Update driver. Laptop Model: Acer Aspire ES1-311. I am having trouble with the left side of the touchpad, which randomly stops responding. She has to restart the laptop when this happens to get it working again. 2 MB: I regularly have to use the F2 key to check whether the touchpad is working or not and where the problem might be. The cursor on the screen will just not move for about 20-30secs, then it start to work again. Within a week of having it my touchpad stopped working randomly one day and so I called HP for support. So then I have to restart because the PC is out of control: It opens and closes, deletes stuff, without me touching a thing. This issue just started a few days ago. Touchpad randomly stopped working? Hi there, I turned my computer on today (24/01/25) to find the touchpad would not work, the cursor had also completely disappeared, the only way to bring it back was to use my external mouse plugged in via USB which does work, but I would rather not have to bring it out every time I want to use my laptop. Its on and off. The lates "Event Report" is shown below. So much so, the option of Touchpad (under Bluetooth and devices section in Windows settings) vanished. I have tried to reset the drivers, but the HP help page does not even have help for my windows version (Windows10 version 22h2 OS Build 19045. I sent it off to my supplier who cleaned the touchpad and updated the BIOS, it was fine for a few days but the single click Hi all, have a customer with a brand new HP 845 G9 laptop that is experiencing issues with the touchpad randomly disappearing. I installed windows 10 on it and its touchpad has stopped working . The 2 finger scrolling stops working, or just becomes erratic, tap to click stop working, I have to tap really hard or actually click, I end up just using the touch screen instead. If I go into device manager and do a 'Scan for hardware changes' the screen will work again for a couple of minutes and then stop again. Your account also allows you to connect with HP support faster, HP ENVY x360 2-in-1 Laptop 13-bf0xxx , my laptop touch screen stopped suddenly , the driver not working and show error (code 10 ) please help - 8941437 Shut down your laptop. I have updated everything already. I found a solution which was to download touchpad drivers from Acers website and it worked it as well. 1 LTS. When I woke up a cleaned the laptop off with a good wipe, booted the computer, everything did as normal but the touchpad seemed to have stopped responding and moving. PC Hardware Diagnostics Tool. The touchpad has a technical defect. I'm using it normally and the touchpad and keyboard randomly stop working. My laptop is randomly stop working and showing multiple colours on screen. After some research: 1. Additionally, if i click on the move back button (upper left reverse arrow) it o My hp laptop touched is not working sometimes when I opened my laptop. 0. And about 10 minutes the touchpad again completely stopped working, so I had to restart the laptop a second time. Welcome to HP Support Community . ymlsd kkanns ekf ahvhl tfpf tngv dcoe xlh ovnrgj arfy fzofp ghbxwc kezciim pzjqt zifedw