Viki watch history not working. On Viki app for mobile, it is still on your collections .

Viki watch history not working So we don't have (ex 12 episode of boys over flowers next to each other). I tried ever Enter Viki in the Search Channels box to find the Viki app. Interestingly, the app is working fine on my iPad and Mac, so it seems to be an issue specifically with the Roku version of the app. My viki account seems to be linked to the app, but the app stopped loading any shows, my watch history is no longer available and if I log out, I cannot log back in unless I uninstall and re-install the app. it’s very frustrating to have to remember what episode and time stamp I was on when watching a very long series. Mar 17, 2022 · I pay quite a lo for this (My country's exchange rate is way lower than a dollar) so 9 USD is a lot, but I have always loved Viki so I payed, but for a while now, my watch history and currently watching isn't updating, and it is quite frustrating, because I have to look for the drama I was watching, then the episode and then the minute I was in Can't find what you're looking for? Submit a request. Just to confirm that this is an Apple TV-specific problem, could I check if your Watch History gets updated when you watch on other non-Apple TV devices? For example, check if your Watch History on viki. 4. Log back in to your Viki account by following the steps here. Our team is aware of it and is working on fixing it quickly. To link your Apple in-app purchase to your Viki account, do the following: First, make sure you are logged in with the Apple ID you used to subscribe to. But I feel like if I'm paying, then I should have my money's worth of an ease of access to the next episode of the dramas I'm currently watching. Therefore, we are excited to launch a new feature today that many of our passionate fans have asked for in the past — an improved Watch History that works across both our iOS/Android apps and the web. Oct 11, 2021 · i trying to go on viki on my computer but when i try to watch an episode it will keep saying something is wrong but it will work Oct 21, 2022 · Thank you for getting in touch with Viki Community Support! We have passed these along to the respective team who will be reviewing this feedback. Any ideas! Thank you in advance. Please give us our list as we are payi Recent activity and contributions by danielcortz. Thanks Sandy May 4, 2019 · Same here! As of about an hour ago, subtitles are not working on any series on my Android app or on my computer. For the time being, we have found a workaround that you can try so you can watch the shows with the EN subtitles. Also, dramas/movies must have been played for at least five minutes. Only when the actual show starts. [Closed] standard to viki plus option instead it only give annual standard subscrption. This can be found on your homepage and will help you find where you left off or what you were watching faster :) Dec 12, 2019 · One day, my watch history stopped updating and not listing any recently watched episodes. I am taking notes, good old hardware, pencil and paper, but yeah convenient is something else. If I watch it on my computer it saves but I don’t usually watch Viki on my computer because it’s easier for me to watch it on my phone. 2 Likes porkypine October 19, 2021, 11:17am Aug 30, 2020 · To continue accessing your favorite videos, watched shows, and Viki Pass benefits (if subscribed), kindly log out and back into your Viki account. At least it’s not working for me either, I only use Viki on my computer and so far even what Viki lists as my last view, is like the 3rd last I watched. Our team is currently working hard on an investigation. 2118399895074842_935 May 14, 2019 01:19. I may have to check it out but I like the selection on Viki. Scroll down and you will see the Viki channel at the bottom of the list. Nov 25, 2024 · Hi zainabmerchant52_236, Thanks for reaching out to Viki Community Support. Aug 12, 2020 · UPDATE, August 12 08:00 hrs UTC: We have fully recovered from the downtime earlier. This is day 2 and yes I checked all settings. Please help to respond there too as this post will be closed to prevent multiple requests confusion. - Watch with subtitles - Auto Play recommended videos for TV, Movies and News - watch uninterrupted! - Timed Comments - watch the video with comments from the Viki community - Popular Korean, Taiwanese and Japanese dramas - Classic Japanese anime - Classic American cartoons - Facebook Connect, invite your friends and publish videos to your Timeline Aug 6, 2023 · Hello everyone, My friends and I like Viki’s Watch Parties a lot. Community; Community Forum [Closed] Watch history not working ; Greetings. Jul 2, 2023 · I'm having the same problem. Once it starts, on your remote control, press * (asterisk). Follow. Jun 5, 2020 · I hope that you can bring back Watch History. Video playback has resumed for all across all supported devices. I'm really debating whether or not I want to cancel my subscription if this does not get The reason why you might not be seeing benefits from your subscription is that your Google Play subscription is not linked to your Viki account yet. © Rakuten Viki. My watch history isn’t saving on my phone. I love Viki I’ve been using it since 2015 I think and I really want to continue using the app Apr 16, 2021 · Thank you for writing to Viki Community Support! Please note the following when hosting a private watch party. Thank you. For those of us who volunteer on projects, who need to follow the shows we are responsible on, who have followers as moderators and reviewers, and who have fan collections, the Watch History cluttered up my profile page!!! Jul 1, 2021 · Log out from the Viki app; Delete and Reinstall the Viki app; Log back in to Viki Thank you, Anj. To not have this feature is a severe limitation. If you continue to run into playback issues and have raised a ticket request via our Help Center, our customer experience team will get back to you as soon as possible. On Viki app for mobile, it is still on your collections Sep 3, 2021 · There was another thread about continue watching not updating. Or if you are in the middle of watching a show, Watch History will record the point at where you last left off. The team is working on releasing a fix for this in the coming Apple TV app. Why? Because you will see loads of episodes of the marathoned series, while the episode of your weekly series is stuck somewhere Jul 24, 2021 · Viki is version 2. 'Watch History' is no longer available on Viki, instead you may find your watched shows under 'Continue Watching'. See the below. And give it a consistent name like " Episode Progress Bar " not misleading names such as "Continuous Watching" and "Watch Markers" or some other random name, which appear to be something Nov 26, 2020 · UPDATE, Nov 27, 02:50hrs UTC: A few Viki features were impacted by the Amazon AWS outage between Nov 26 - Nov 27 UTC, including: Continue Watching Watch markers on videos Watch List entries This issue is now resolved. I just started using Viki yesterday, so I might just be doing something wrong. Jun 1, 2024 · I watched 5 episodes of a show and partway through the last episode. I tried to find the header for Watch History and then I realized it is all on the front or opening page. Dec 12, 2021 · Nothing works still. It is 2-3 days behind. It takes a few seconds for this to work and has not worked during opening credits. I tried deleting and re-downloading the app Jan 22, 2025 · Delete and Reinstall the Viki app. In the icon page leave the last episode first so we know we left of. It is a pain and I have to do this every time I watch a new We would like to show you a description here but the site won’t allow us. Jun 8, 2020 · I don't mind Watch History for those who really want it. Go to the video. I had this same thing happen to me yesterday. Oct 19, 2021 · What this tells me is that Viki does not want us to make watch parties with people who are already on Viki’s site but wants us to advertise Viki Watch Parties on other platforms. The images will not load on the main menu and the videos themselves won't play. If you still do not see your Continue Watching list/Watch Marker updated, do try the following: Watch history not working I've been watching a show over the past 4 days and noticed that none of my watch history has been saved apart for the very 1st episode halfway through, the rest is shown as not watched even if I go on the episodes again. i screen recorded a 3:30 min long video if you want I can email it to show you guys . Log back into your Viki account by following the steps here. The old watch history button was much better. Note: To respond to this thread, please click on "View the post" in the email notification. The following work around was given to me by a Viki representative. But as a free user, you still have thousands of hours of content to explore. ). I haven’t had any issues on the “continue watching” list now for a while. Once downloaded, the Viki channel will be added to the list of channels under Home on the main screen. Viki Community Team Member. Please let me know if this is an issue for you. Also, the engineers are looking into ways to retrieve the the Watch History data that got lost, whilst the feature was not working. But I can compile a list of the shows you watched back from November to January (for safe measure), which might help you identify what show it is. Sorry for the inconvenience Jul 16, 2021 · Hi All Is it only me or is anyone else having this issue??? Whenever I open Viki to continue watching a show it doesn’t reflect my watch history as it usually does. You can see more shows that you have watched going years back in the "continue watching" list as it does not show all the individual episodes. Log in to your Viki Account. Do also ensure that you are logged into your Viki account. I noticed an old post from 2020 asking about the same issue. Please bring it back and thank you for reading this message. New releases: The most recently added or popular shows may not be instantly available to you without upgrading to a Viki Pass. Feb 6, 2025 · Subtitles are not working in English on any shows i try to watch. I pay premium plus and I know it's to watch exclusive dramas without any ads, blah blah. My phone is a VERIZON Samsung S8+ that is not rooted nor jailbroken. Community; Community Forum; Everything I watch is not saving on watch history, I'm using roku mostly and I try the ios app and viki. Tried all the troubleshooting in the Help section and online forums, but all that seemed to do was bring about an onslaught of ads whenever I try to watch anything now, even though I have a subscription and my account is showing the subscription as being active. I read other posts and tried all that was recommended. This gives a user ability to track shows they watched and possibly want to again or share with friends. We've seen your ticket on the Help Center and it will be attended to shortly. J'ai récemment (il y a plus de 5 jours ) supprimer les émissions que j'avais terminé de regarder dans mon Continue Watching/Watch et depuis rien ne se met à jour. For instance, when I click on the "Get Viki Pass" button on the homepage I get a screen saying "Oh no! Something went wrong. For some reason is not saving where I left the episodes on multiple shows. ?? I deleted several items from my "continue to watch" before submitting a review thinking I could go to my History and review them from there. Some of the shows in my Watch history I finished a while ago but suddenly popped up a couple days ago when I got an iPhone and downloaded the app again. When the subtitles for a video do not appear or are incomplete, the community might still be working on completing the subtitles. It worked for me to get the subtitles back. I have tried logging in on another computer and the problem seems to be with viki. ly/VikiHelp and we will get back to you as soon as possible. When finished, click on Done. This has been happening for about 3 days now. So inconvenient because I have a terrible memory and have to be searching to find where I left off. As subtitle language, size, and style of your Viki Channel is determined by your Roku device's system settings, please try these steps to adjust your subtitle settings too: Mine will come up at the home screen and even show my watch history, but when I try and watch something it just says my show will play after messages from providers. I am vikipass standard member for a couple of years and never had a problem until today. Viki - please develop a reset option so we can re-watch episodes without having to go through the extremely glitchy re-wind procedure. Select Add Channel to install the Viki channel on your Roku device. We'll share more updates when the fix is up. Service Status History Aug 26, 2021 · You can refer to this Help Article for steps to remove shows from your Continue Watching - How does Continue Watching work? Hope this helps! If you are having other technical issues, please send details (screenshots included) to our Help Center at bit. ; Delete the shows you want to remove by clicking on the X icons. could you unpin the solved matter, so it doesn’t take the “front row” any Jul 29, 2021 · This is occurring with most of the dramas I am watching. Jan 10, 2025 · Despite these efforts, I’m still unable to watch any shows on the Roku app. [Closed] Watch history not working . I tried it on 2 laptops & the same happened. In the watch history put all episode under one title. I’ve only seen the clips or ones where it shows other sites you can watch them. Jul 25, 2021 · My viewing history doesn't work. I have performed all the troubleshooting recommended by Roku and Viki. We expect to have a resolution for this problem as soon as possible. Jul 21, 2018 · As we're currently experiencing some problems with Apple TV Watch History, shows you watch on it will not appear in your Watch History, be it on the Apple TV app or on other Viki platforms. Now the continue watching is missing, but my watchlist is still there but that has drama's that I have added to be watched and haven't started yet, so now I have to page through them to find the drama's I am currently watching. com and not my computers. However, the commercial isn't playing, the screen just stays black, and then I can't go back to the home screen without existing all the way out of the App and restating. @jeslynl @giant_sean Btw. Video quality: The resolution will be limited to 480p for free streaming. Jul 23, 2020 · Customer service will not respond to my issue for whatever reason. please work on Feb 9, 2023 · I watch Viki on viki. Aug 23, 2019 · As Viki switched to the new front page layout, I can’t help but wonder if the Watch history category needs improving… Problem 1: When marathoning one series and watching another new series on a weekly basis, the whole point of finding where you left off is lost. Jul 7, 2024 · This allows you to watch without a monthly subscription. I've sent screenshots, followed ALL support desk suggested steps. com itself. I am using Windows 10, Chrome 92 version. I have read on the Viki website from Jan this year Microsoft are no longer supporting Viki which is why we can no longer access the updates and bug fixes. 2. It's a bit annoying and I hope it's just a phase. Hover your mouse over your Continue Watching List on the homepage. I have difficulty with my short term memory and sometimes can't remember which show's I've watched or haven't finished watching and Watch History helped me remember. com nothing is saved. Jan 14, 2024 · The issue with videos playing instead of downloading from any show's episode 2 onwards is a known one. But is still not working. That was unexpected. Aug 8, 2019 · Hi, I am running Viki app on iPad running iOS 12. They even have or had a banner up on their support tab saying they are aware of the issue and are working on it Since now the weekend is over, we are hoping the problem will get fixed by today or tomorrow. Apr 20, 2022 · All other streaming channels are working on Roku/TV, except for Viki. Everything was working fine, until now. com over the last 10 automatic checks. It does not show the new show I started and it leaves shows on there that I have long finished. There might be a slight delay due to the huge volume of ticket requests over this <email removed for security purposes> is my email, I watched not quite 2 episodes of lawless lawyer on Oct 30th and got back on viki today Oct 31st and nothing, went and found the show in my watch list and had to scan through episode 2 to find my spot I left off onI logged out and back in and still nothingThanks in advance for any and all Mar 4, 2023 · Hi. Stephanie Kaneda Jul 2, 2023 · I subscribed to Viki Pass Plus for offline streaming but downloads are not working. Very annoying every time I have to look for the show and remember where 10 followers; 6 comments; 0 votes Nov 14, 2024 · Hi, is anyone still having problems with their watch history not saving? I am and have been having them since March. HELP!!!😭😭😭 Is Viki aware of this??? Mar 23, 2021 · Please note that Continue Watching/Watch Markers usually take five mins before it is updated. When I went back to the show, it started over from episode 1 and the Jun 4, 2020 · Hi there, Thanks for writing in to us. At first I was watching , " An Oriental Odyssey ". Its Viki. I am new to this platform and so far I have experience a related issue regarding my "watch list" that is not present in my Apple TV. Sep 1, 2019 · Hi there, I'm sorry that you're experiencing this issue with Watch History. Nov 16, 2013 · As far as I know it’s not possible now. Apr 16, 2023 · Hi, I just subscripted to the standard pass to purposely have access to the learn mode, but the learn mode cursor doesn't even remotedly budge, it just doesn't want to go to the right. UPDATE, August 12 04:40 hrs UTC: Recovery of Viki services is in progress. Jul 21, 2021 · Is it just me or the “Continue Watching Section” is not being updated anymore? I notice a couple of days ago, now when you go to that section in Viki it shows what you watch a couple of days ago, but not the show you’re currently watching. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this subtitle issue. Feb 7, 2025 · Subtitles are not working in English on any shows i try to watch. When a show is playing, I use the * menu to go to Accessibility. There are plenty of poorly written Roku apps, but that doesn't make it Roku's fault when they have nothing to do with the vast majority of apps. It registers there what episode I am watching but not continue watching. I am paid up on my subscription. From romance to action, find it on Viki! Hi there, I cannot log in using my facebook log in identity. Basically I can see the history on my viki homepage but when I touch the SEE ALL it keeps on loading and i can open my watch later and collections but not watch history. Search for your issue The above graph displays service status activity for Viki. Check if a show is available for your Watch Party by looking out for the Watch Party icon on the channel page. So I'm sure it has to do with your software. Please fix this issue because paying for plus makes no sense at this point. Just put it under one icon so we can go back to that show. Can't find what you're looking for? Submit a request. May 15, 2024 · @MaleusDavo88, think what you want, but Roku doesn't keep any kind of watch history except for The Roku Channel. Jan 18, 2020 · There are only 10 shows as of right now in my watch history, even though I’ve been on the app for a good while now. Not sure if you've also had this problem, but Viki would spontaneously stop and skip to the next episode while I was halfway done with the previous one. We recommend holding out a little bit longer for complete service recovery before resuming your watch or subtitling activities on Viki — some features were disabled to Dec 11, 2024 · Thanks for reaching out to Viki Community Support. Stream FREE Asian Dramas & Movies with English subtitles: Korean, Chinese, Japanese Dramas & more. Aug 5, 2022 · That’s interesting, I didn’t know that mydramalist actually had full shows you could watch on there. In the meantime, do consider trying some of these options: Mar 8, 2023 · I just bought viki pass, but I can’t watch the shows that requires a pass and I'm still getting ads, I've tried logging in and out on all my devices, but that doesn't work. We seek your kind understanding and patience on this. Watch History is now on the very front page when you open your Viki account. I forwarded all the information you provided to our engineering team and we expect to have a resolution for this problem soon. 17. I already delete my cache data and cookies, log out and sing in back. Please help. This means that there may be lapses in your Apr 27, 2016 · At Viki, we know how important it is to give our fans a great viewer experience. Starring last night, the scroll arrows for forward & rewind keys stop working. Very frustrating, must go through followed shows to go to the next episode. Happened all of a sudden on Ipad air 8. Something went wrong. com on my laptop. If you do not see subtitles, please do check that your subtitle display is turned on. If the above does not help, know that there will be times when continue watching may not update intermittently, and that our team is working to improve this. All I ask is that Viki please not put it on our Watch History plus on our profile page. But since the Aug 22, 2018 · It appears there is an issue with Apple TV saving Watch History lately. Please let me know how to fix that. May 9, 2019 · Hi there! We're so sorry to read this! Please allow me to assume that you are referring to subtitles on your Roku device. Help Center Hey lynnjohns72_873, This description is unfortunately a little too vague for me to guess the show. It streams videos similar to other services, but also allows users to subtitle content available in 200 languages as well as provides original programming. However, please note the following: Any watch activities over the period of the outage were not logged and cannot be recovered. Your To-Watch List is also on the front page now for computer. I’m currently watching Go go squid 2, and if I go to the show page I can see the progress, but it’s no longer in that section on the Home page Viki is a video streaming website. If no bar is displayed for a specific time it means that the service was down and the site was offline. I've been having trouble with the Viki app for a while. It only saves on my roku but my family doesn't want to watch my tv shoes so I need it to work on my PC. Feb 14, 2023 · Hi kristenbpidgeon_615, Thank you for getting in touch with Viki Community Support! The issue with subtitles freezing/getting stuck is now fixed (you might need to clear cache & cookies to refresh the page and see the fix. When I went back to the show, it started over from episode 1 and the Jun 29, 2021 · J'ai le même problème que vous. Learn how to change your subtitle settings here. I am experiencing the following issue: all of a sudden today Viki stopped working. We have several Watch Parties a week. Thanks Sandy Jun 3, 2024 · Thanks for writing to Viki Community Support! We understand that you're facing an issue with the Continue Watching feature on your Roku. Subtitles, watch history and benefits of viki pass missing. There have always been some smaller issues, such as being unable to watch more than one episode with one link, or sound issues such as double sound with a slight delay in between, no sound at all or delayed sound, which could be solved by reloading the page (several times). However, we’d like to let you know that any works on Learn Mode have been put on hold as there are other issues that the team are currently prioritizing. Everything I watch is not saving on watch history, I'm using roku mostly and I try the ios app and viki. Jul 4, 2023 · I can not find my watch history? So did I read correctly that Viki took that away from us paid subscribers? Every other app I am on gives is our history list. ; Click Edit. This make me so sad. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue. Apr 1, 2019 · It is not working correctly. At the moment: You can host Watch Parties on Viki with select drama series and movies only. It's up to each app and provider to keep their own history. I'll update once the new Apple TV app is released. Feb 15, 2023 · Hi everyone, Our team is aware of this playback issue and they're looking into it. Jul 24, 2019 · It only happens when i try to see all of my watch history it does not open. Je dois toujours aller rechercher les émissions que j'écoute et en plus, les émissions ne recommence pas au moment que je les est laisser, mais au début des épisodes. Why is the show I’m trying to watch showing "not available in your region"? General Troubleshooting Basic Troubleshooting; How do I record a screencast History not working. Apr 20, 2021 · To make sure this is not an app problem can you please try the following? Turn your device off and on again. 1. Netflix has when it watched feature as well which makes it easy to understand a viewer's time it took to plan future viewing. Aug 7, 2020 · UPDATE, August 11 08:00 hrs UTC: Dear all, Viki services have fully recovered. The blue bar displays the response time, which is better when smaller. Once there, I reselect English as my language. Very annoying every time I have to look for the show and remember where I was watching. com website updates when you watch videos on viki. May 12, 2019 · when you watch a show on any type of app. Jul 19, 2021 · Its not your browser. I have the same problem since i got the Viki Pass Plus. To fix this, please take the following steps: Make sure you are logged in with the Google account you used to subscribe in your Android device's Settings . If you were trying to reset your password or verify your account, please try again with the respective links. Due to recent updates on Roku, please refer to this article on how to set your subtitle settings. Also, today it just reset on my roku and I don't know why. I did not noticed when this problem started but the Watch History has not been working correctly at least for a week now. Jun 6, 2020 · The continue watching does not show my correct watch history. Apr 29, 2023 · SUGGESTION: After every software modification by VIKI programmers, first test that the "Episode Progress Bars" still work before pushing the changes. I was watching single cunning lady for the second time so I know the subs work. Please advise when this will be fixed. It's stuck at a drama and I've watched a lot since. Responses to the email notification will not update the thread and are not received. If you purchased Viki Pass on your iOS device and didn't see benefits, it is also possible that the Apple transaction is not linked to your Viki account. Community; Community Forum; Hi there I am trying to upgrade my plan from standard to viki plus but instead it only gives the option to go annual standard, I am not seeing any other plans options to upgrade to any other plan. But on and off yesterday and today, Viki has refused to load videos or even some parts of the site. In the meantime, we suggest you to watch the videos directly on the Viki app, or on our supported devices. I have updated, deleted history and cookies trying to figure out if it was my system. When I tried to watch downloaded episodes it says: " Oh no, something went wrong". Apr 21, 2023 · Hi all, This issue is now fixed so feel free to use the Category filters to find shows that you're interested in again :) If you can't see the fix reflected, do try to clear your browser's cache/cookies first or reinstall your app. Click See All. I know you're working hard to update the site but some things should stay the same, for me the "History" was so very, very convenient. You should now be able to access Viki videos as well as features. The circle spins and takes me back to the Roku Home Screen. Does anyone know how to fix this? The watch history on the app on my iphone and amazon fire tv has stopped working since like two days before this post, which is also the day I switched to viki pass plus Jan 18, 2018 · The issue has been fixed and all new shows you watch should now turn up as "watched". If you face issues with viewing subtitles on the Viki channel on your Roku device, please make sure the closed captions settings have been turned on. My watch history page shows 100 entries of episodes in total (ie 10 pages with 10 entries) so I guess there is a cap of 100 per user. I keep having to go back into my folowed shows, find the series I’m watching, flick through 12 episodes at a time, find the episode I was watching and forward to Dec 22, 2022 · 12/22/2022 I am currently watching Reborn Rich and the Watch History is not saving where I left. I have tried deleting and reinstalling but nothing changes. What more, the issue doesn't appear to be browser or app based -- it won't update for any of my devices I watch on including 2 Windows 10 PCs (Google Chrome), Android 9/10, and Roku 4K. Dec 30, 2022 · Please Add a watch history like Netflix. (The issue is not solved). Search for your issue gadgetmouse. Did the upgrade from app store,-no joy. com May 14, 2020 · I just realize that my watch history is gone. euhbxc vtin daztyi vqcvm tiyd mraz crvozy gbvab ujcnyb yoaaco yvzv tujn jsbrkgt eqigy adel