Macy customer service If you've attended Macy's Live event stream and need further assistance with ordering, please visit our Live Event Order Assistance page. Some users report fast, helpful responses, while others find the support to be slow. Learn how to return your online purchases from Macy's in three easy steps: find your order, select and print, and pack and ship. Learn how to opt in or opt out of receiving mobile messages from Macy's and Macy's Backstage for promo, security, purchase and order alerts. Once dialed, you will be connected to an automated system that will guide you through a series of options. Find out how to reach Macy's Credit Customer Service by phone or TDD/TTY for the hearing impaired. Can I create a Wedding Registry if I live outside of the United States? Macys Customer Service: 1-800-289-6229; Macys. RECENTLY VIEWED ARTICLES. Their rate for resolving issues is 10%, and customer sentiment is very dissatisfied. Find out the frequency, content, rates and carriers of the messages and how to contact customer service. With Macy’s customer service phone number in hand, it’s time to place your call. If you want to contact Macy’s, you may fill out the form provided on their Contact Us page. By opting-in, the Macy's customer agrees to receive marketing SMS messages generated by an automated dialer from Macy's to the provided mobile number. Customer service category Returns page at Macys. Call Headquarters on 513-579-7000. Find answers to common questions about orders, shipping, returns, credit card, and more. Mon-Sun: 10AM-10PM ET. When calling, customers experience an average hold time of 1 minute and 27 seconds. Macy’s Customer Service Support. Unfortunately, merchandise purchased at Macy's on or after 1/13/2025 cannot be returned or exchanged at a closing store. Macy's customers can opt-in directly via keyword from their mobile device. How to Remove or Edit an Authorized Buyer on your Account. January 22, 2025. com To add an authorized buyer to your Macy's Credit Card, contact Customer Service at 1-888-257-6757 (TTY: 711) during our business hours: 9:00 AM - 12:00 AM ET, 7 days a week. Initial complaints should be directed to Customer service home page at Macys. Visit Customer Care Contact Form. Contact Macy's customer service by phone, email, or chat for further assistance. How to Apply for a Macy's Credit Card Online Customer service category Shipping & Delivery page at Macys. com orders, phone orders (placed via Customer Service), or items shipped to you from a different Macy’s location when shopping at a Macy's store, your points will be issued when the order ships. Free Customer service category Stores page at Macys. Follow Macy's. com Customer service experiences with Macy’s can be hit or miss. Macy's customers may opt-in to receive promotional marketing SMS messages from Macy's Backstage shortcode (66789). Customer service category Orders page at Macys. Please note: If you are unable to link your Macy's Credit Card to your new profile due to your card being linked to your old profile, contact Customer Service at 1-866-593-2543 (TTY: 711). com Phone Number: 1-212-494-1621; Macy’s Corporate Website: Macy's Disappointing Customer Service. Use this comments section to discuss problems you have had with Macy's, or how they have handled your complaints. Macy's Pay; Store Closures Customer service category Furniture & Mattresses page at Macys. Macy’s customer service response times are generally good, but they can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. Furniture & Mattresses. Help Center. Find out how to prepare, be patient, and provide clear information for a smooth resolution. Apr 19, 2023 · Macy's complaints contacts. Pick up your phone and dial the provided number accurately. What is Macy's new account discount? Contact Credit Customer Service; Macy's American Express® Card; How to Apply for a Macy's Credit Card Online What is Macy's new account discount? Contact Credit Customer Service; Macy's American Express® Card; How to Apply for a Macy's Credit Card Online Chat with Macy's Customer Service for assistance with your inquiries. The company has likewise expanded its operations outside the United States, opening the first Macy’s branch in Abu Dhabi. Tweet Macy's Comments. Customer service home page at Macys. For macys. For order related questions or concerns, call 800-289-6229. com To request changes to your order, you MUST contact Customer Service at 800-289-6229 (Mon-Sun 9 AM - midnight ET) or chat with us by using the chat link at the bottom of the page. How to Apply for a Macy's Credit Card Online Please note: Due to customer privacy and security concerns, Macy's does not accept reported delivery issues submitted via applications or 3rd parties. Call Customer Care on 1 (800) 289-6229. Customer service article: "What is the status of my online order?" at Macys. Customer service article: "Macy’s Live" at Macys. com Find the contact information for Macy's, Bloomingdale's and Bluemercury websites, as well as other inquiries. Shipping & Delivery. You can also join Star Rewards for free return shipping and other benefits. Only requests submitted directly by a customer will be accepted. Customer service category International page at Macys. Macy's Special Financing Events; Mar 14, 2024 · Dialing Macy’s Customer Service Number. Email or call the customer service team for Macy's, Bloomingdale's and Bluemercury. com. When shopping in-store at Macy's and Macy's Backstage, points will be issued immediately after your purchase is complete. Note: Your method of payment may need to be re-authorized if changes are made to your order, so please have it available. Macy's / Help Center. Customer service article: "Job and Career Opportunities" at Macys. Mar 14, 2024 · Learn tips for reaching Macy's customer service by phone, chat, or social media. Are you sure you want to close this window? Yes, I'm Sure Cancel Cancel Macy’s ships internationally to over 200 locations around the globe. Oct 28, 2024 · Macy's has an overall customer service rating of 1 out of 5. Merchandise purchased prior to 1/13/2025 can be returned per Macy’s standard return policy at a designated register through 2/11/2025. ieyhd mpmsbgxb jkm nrtmqhj mmnmbx qgwbotoj puwra dykzcs hqsxn toxtso tskji ukj foawjr zflgp ftbtjv